Built systems that scale businesses — not just run them.

• LEADLed the transition from a 'Repair-Only' model to a high-margin Retail + Service hybrid, scaling annual revenue from $178K to $521K.
• BUILDDesigned end-to-end operational systems — job scheduling, technician routing, and customer lifecycle flows — reducing average turnaround from 3.2 to 1.4 days.
• EVOLVELaunched a recurring managed-services offering contributing 31% of total revenue within 6 months.

Established NZ ground operations and built the frameworks that drove skilled-worker placements and SME market penetration.

• BUILDEstablished the onsite NZ operational framework and SOPs for lead conversion, reducing time-to-placement by 22%.
• EVOLVEFacilitated a 25% increase in skilled workforce dispatch from Sri Lanka to New Zealand through streamlined visa and compliance pipelines.
• LEADCaptured a 7% market share gain in the New Zealand SME employer market within 9 months of operation.

Drove internal restructuring and introduced modern project execution frameworks that delivered measurable market growth.

• LEADOrchestrated internal restructuring that drove 17% market growth and 5.2M LKR in tracked earnings.
• BUILDIntroduced the Requirement Traceability Matrix to modernise project execution accuracy, reducing scope creep incidents by 40%.
• EVOLVEIncreased agency retainer revenue by 40% through an upsell framework tied to client performance milestones.